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DISCOVERY HOLIDAYS

Discovery Holidays was established in 2013 in south-western WA to provide much-needed leisure and holiday opportunities for local travellers of all abilities. Since then we have grown to have over 700 members and have supported travellers to travel throughout Australia and the world. Our group supported tours are popular and highly recommended by our satisfied customers. 

With our head office in WA, Discovery Holidays now has offices in Queensland and representatives in New South Wales. We provide services to customers all across Australia and visitors from abroad.  

Discovery Holidays is a registered business of Social Solutions WA Pty Ltd.

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About

Our Vision

Our vision is for inclusive experiences that are accessible to everyone.

Our Mission

Our mission is to enhance social participation and outcomes for individuals, families and communities.

We achieve this through providing fun, flexible, safe and memorable supported holiday and travel experiences.

Our Values

Discovery Holidays’ culture is guided by the following principles and values.  These are the standards we expect from all stakeholders from Board Directors to suppliers, customers, service staff and contractors.  They direct our attitudes and actions from strategic planning through to service delivery.  

Dignity1

DIGNITY

  • Listening and Being Heard
  • Making Our Own Decisions
  • Setting Challenges and Taking Risks
  • Being Supported to Achieve Our Goals
  • Our Rights Being Protected
Relationships1

RELATIONSHIPS

  • Mutual Trust
  • Genuine Communication
  • Feeling Supported and Valued
  • Having Confidence to Speak Openly
  • Speaking Up for Others
  • Including Others and Being Included
  • Being Treated Fairly
  • Feeling Safe
Collaboration1

COLLABORATION

  • Working Together as Equals
  • Valuing and Acknowledging Our Differences
  • Supporting Each Other’s Strengths
  • Sharing Our Experiences Openly and Freely
  • Having Our Voices Being Heard
Innovation1

INNOVATION

  • Embracing Diversity and Creativity
  • Challenging Our Boundaries, Routines and Expectations
  • Exploring New Ways of Changing Our World
  • Choosing to Make Our Future Inclusive by Design
Quality

QUALITY

  • Striving to Be Our Best
  • Accepting Setbacks and  Choosing Better Ways Forward
  • Playing by the Rules and Exceeding Standards
  • Sharing Feedback and Acting on Ways to Improve
  • Providing Services Beyond Expectations
Dignity1

DIGNITY

  • Listening and Being Heard
  • Making Our Own Decisions
  • Setting Challenges and Taking Risks
  • Being Supported to Achieve Our Goals
  • Our Rights Being Protected
Relationships1

RELATIONSHIPS

  • Mutual Trust
  • Genuine Communication
  • Feeling Supported and Valued
  • Having Confidence to Speak Openly
  • Speaking Up for Others
  • Including Others and Being Included
  • Being Treated Fairly
  • Feeling Safe
Collaboration1

COLLABORATION

  • Working Together as Equals
  • Valuing and Acknowledging Our Differences
  • Supporting Each Other’s Strengths
  • Sharing Our Experiences Openly and Freely
  • Having Our Voices Being Heard
Innovation1

INNOVATION

  • Embracing Diversity and Creativity
  • Challenging Our Boundaries, Routines and Expectations
  • Exploring New Ways of Changing Our World
  • Choosing to Make Our Future Inclusive by Design
Quality

QUALITY

  • Striving to Be Our Best
  • Accepting Setbacks and  Choosing Better Ways Forward
  • Playing by the Rules and Exceeding Standards
  • Sharing Feedback and Acting on Ways to Improve
  • Providing Services Beyond Expectations

FULLY ACCREDITED

Our services are guided by your personal preferences and are planned and delivered to align with National Disability Service Standards and the NDIS Quality Management Framework. We’re proud to be fully accredited as an Australian Quality Tourism operator and an NDIS registered provider.

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The Discovery Holidays Travel Team

Discovery Holidays is supported by a small and dedicated team of travel and service professionals. The Operations Team carefully crafts innovative holiday itineraries that meet comprehensive risk-management guidelines while delivering fabulous and fun tourism experiences.

The Guest Services Team codesigns a personalised suite of support services that match each guest’s individual needs and preferences to ensure comfortable, safe and enjoyable experiences for everyone. Discovery guides are qualified, trained support/care workers with extensive travel and guiding experience.

Our fun, dependable team is on call 24 hours a day when on the road, and provide all the support our guests need to simply relax and enjoy the journey.

Kass - General Manager

Kass - General Manager

Cathy – Business Manager

Cathy – Business Manager

Donna - HR & Governance Manager

Donna - HR & Governance Manager

Claire - Travel Administrator

Claire - Travel Administrator